Teckwah Industrial Corporation, Singapore, a logistics services company and winner of the 2011 Singapore Business Excellence Award, adopted the Balanced Scorecard as its approach to 3-5 years Strategic Planning, and Top and Senior Management, and selected HoDs and Supervisors participated in plan development. Strategies were developed in alignment with the organisation's purpose and mission, strategic objectives of the Group and each business segment were identified, and measures and targets for...

BPIR Categories

14.1.1 Design & deploy performance measurement system
2.2.4 Formulate and review business unit strategy

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