The first three steps in the eight step strategic planning process at K&N Management US Owner of Fast Casual Restaurant Chains and winner of the 2010 Malcolm Baldrige National Quality Award (Small Business Sector), accomplished the development of the organisational Strategic Plan (SP). Step 1 included a review of the mission, vision, values, and Key Business Drivers; identification, collection and analysis of needed data; identification of strategic implications from data; a SWOT analysis; and d...

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2.2.4 Formulate and review business unit strategy

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