Each activity in the strategic planning process at the 2009 Malcolm Baldrige National Quality Award (Non-Profit Sector) award winning US Veterans Affairs Clinical Research Pharmacy Coordinating Centre (VACSP), clinical trials organisation, provided input into the development of the strategic plan. The strategic planning cycle addressed short- and long-term horizons through a SWOT analysis, environmental scans and strategic project plan deployment process. Key process steps and participants in th...

BPIR Categories

2.2.4 Formulate and review business unit strategy
2.5.1 Communicate policies & strategies
2.5.2 Develop & set organisational goals

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