The Planning Process at Schneck Medical Centre (SMC), a US nonprofit medical centre and winner of the 2011 Malcolm Baldrige National Quality Award, involved the Board of Trustees (BOT, the Administrative Executive Council (AEC), and the Leadership Team (LT). Other stakeholders such as physicians, workforce, and community were involved in strategy development through the collection…

BPIR Categories

2.2.3 Develop vision and/or mission
2.2.4 Formulate and review business unit strategy
8.1.1 Leaders develop/manage org culture,vision&values

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