Strategic Planning process at a quality award winning library
To cope with the pace of change, in 2003 the Singapore National Library Board (NLB), winner of the Winner 2004 Singapore Quality Award, replaced its annual Corporate Planning Exercise by quarterly corporate planning and review sessions (CPR), at which: 1. 1st Quarter Session. Future directions and current scenarios in the library world and information industry…
BPIR Categories
2.2.4 Formulate and review business unit strategy
2.5.1 Communicate policies & strategies
2.5.2 Develop & set organisational goals
2.5.3 Develop and deploy action plans & projects