The Strategic Planning Process (SPP) at the Henry Ford Health System (HFHS), a US health provider and winner of the 2011 Malcolm Baldrige National Quality Award, was a seven-step cycle that spanned a full year of facilitated meetings, was led by the Performance Council, and involved the Board, 7 Pillar Strategic Framework teams, Business Unit…

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2.2.4 Formulate and review business unit strategy

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