Strategic Planning using the Baldrige process at a US State Government
To enhance strategic planning in state agencies, the US State of Arkansas decided that each agency would create a profile based on answered questions from the Baldrige Organisational Profile tool and process, as a first step. The Arkansas Institute for Performance Excellence (AIPE) provided two day training on writing an Organisational Profile to agency heads…
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2.2.4 Formulate and review business unit strategy
14.3.4 Conduct a business excellence assessment.