To prepare for, develop and implement its 2005-2009 strategic plan the section leaders and directors of the American Society for Quality’s Indianapolis Section followed a five step process which included: 1) Identifying the section's strengths, weaknesses, opportunities and threats (SWOT) - A section town hall was held in October 2004 and the most important ideas were identified and published on the section's website. 2) Brainstorming possible strategies - Leaders and volunteer members then d...

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2.2.4 Formulate and review business unit strategy

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