The focus of strategic planning at Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award, evolved from a process based on approving actions to support the budget, to a Strategic Thinking Process (STP), occurring throughout the year, supported by action plans (APs) and goal achievement. The STP involved Strategic Development, Implementation and Discussions, each of which consisted of multiple steps. Participant...

BPIR Categories

2.2.4 Formulate and review business unit strategy
2.2.1 Obtain stakeholder input into strategy formulation

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