A new England hospital’s Medical Advisory Panel (MAP) used a consensus-based process of structured dialogue to discover and meet the needs of referring. For example when a surgeon in private practice complained that he was not receiving referrals to perform laparoscopic cholecystectomies although his group practice was the first in the state to perform them and was continuing to take advanced laparoscopic courses, he was told by a MAP member that the referrals now went to fellowship trained la...

BPIR Categories

1.2.2 Service strengths/weaknesses/opportunities/threats
6.3.1 Identify/schedule resources for service requiremnt

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