Charter School of San Diego (CSSD), a US Charter School and winner of the 2015 Baldrige National Quality Award, achieved one of the lowest dropout rates in the US, although 70% of its student population fell into several high-risk potential dropout categories. In 2011/2012 CSSD had a dropout rate of 5.9% compared to Competitor A at 49.9%, Competitor B at 33.2%, Competitor C at 32.8%, the County at 3.5%, the State at 4.0%, and the national rate of 3.3%. In 2012/2013 CSSD’s rate was 3.3%, compar...

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value

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