The Henry Ford Health System (HFHS), a US health provider and winner of the 2011 Malcolm Baldrige National Quality Award, took a systematic approach to succession planning. Senior Leadership (SL) identified individual successors for the top 13 leaders in three categories: ready now, ready in two years, and ready within five years. Identified high-potential leaders worked with the Chief Human Resource Officer (CHRO) to create individual development plans to assist them in reaching the next level....
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