Excel Communications set up a succession planning system to track information about employees and view changes and proposed changes across its intranet. The system allows the company to identify trends and needs and to understand what's required to run the company in the future rather than making decisions based on a past model. Then, whether a change is required because of normal business conditions or death, disaster, or defection, the organisation is ready to act quickly, decisively, and effe...

BPIR Categories

9.9.1 Develop Human Resource Information System
9.1.1 Identify strategic demands on human resources
9.3.2 Develop succession & career plans

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