Succession planning at Mesa Products a US manufacturer of cathodic protection systems and winner of the 2006 Malcolm Baldrige National Quality Award (Small Business Sector), was seen as vitally important and contingency plans were created to fill key positions as and when vacancies occurred. The plan covered all management roles including the company President, who communicated a 10-year personal plan to the management team to inform them of his personal goals and direction for the future of the...

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9.3.2 Develop succession & career plans

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