Well Point Networks, as USA provider of health care, decided in 1997 to begin to address the issue of planning to replace key executives. The company determined its plan needed to cover some 600 managers and executives over five management levels. The company first identified its strength or weakness at each position and then combined succession planning and performance appraisals into one annual process:
1) In January of each year the 600 participants each write a self-evaluation;
2) A performa...
BPIR Categories9.5.1 Develop performance management approach
9.3.2 Develop succession & career plans