In 1995 British Gas planned to offer scratch cards with cash prizes of £1, £2, or £5 to employees whose suggestion scheme ideas are rejected in a bid to encourage more people to put forward ideas. Employees whose ideas are accepted receive higher rewards. Scratch cards were initially to be offered to the 25,000 people…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
9.5.5 Manage reward & recognition programs
8.2.2 Create an environment for empowerment/innovation
9.7.1 Encourage employee involvement and feedback
6.4.1 Improve process/service performance

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