Two staff from North West Water (UK) won the 1997 UKASS’s (UK Association of Suggestion Schemes) Productivity Award in November. They redesigned a scraper used in the water treatment plant. The modification eliminated many of the components in the previous design which was subject to failure on a fairly regular basis and reduced the water…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
6.4.1 Improve process/service performance

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