In 1998, Design Mobel (NZ) Ltd, a well established company that designs, manufactures and markets (70% export) fine quality furniture (predominantly bedroom furniture), was interviewed by a 'Best Practice' survey team. Suggestion boards were placed around the floor and updated weekly. The outcomes of suggestions were also placed on the boards so that staff became aware of actions being taken in response to their suggestions. The company won the 1998 " New Exporter of the Year Award" representing...

BPIR Categories

9.7.1 Encourage employee involvement and feedback
10.4.4 Manage internal information & knowledge sharing
14.3.2 Implement an improvement approach/method/technique

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