Key supply chain requirements for suppliers to Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award included timely communication of information, transportation of donors within established timeframes and product quality. Key suppliers organisations made significant business model accommodations to provide 24/7 availability to ensure that…

BPIR Categories

6.2.2 Work with suppliers/outsourced contractors
2.2.1 Obtain stakeholder input into strategy formulation
13.1 Develop and manage supplier/customer partnerships

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