To manage suppliers and partners and create a competitive advantage, Teckwah Industrial Corporation, Singapore, a logistics services company and winner of the 2011 Singapore Business Excellence Award, developed a structured Supplier Management Process framework (SMP). The framework was a pathway to provide a continuous improvement process, facilitate long-term working relationships, provide excellent service to customers,…

BPIR Categories

5.2.2 Work with suppliers/outsourced contractors
6.2.2 Work with suppliers/outsourced contractors
13.1 Develop and manage supplier/customer partnerships

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