Supplier Relationship Management at a Baldrige award winning petroleum company

To build supplier relationships DynMcDermott (DM), a US based Petroleum Operations Company and winner of the 2005 Malcolm Baldrige National Quality Award (Service Sector), made "Partnership" a core value with "Beneficial Relationships" as the related success factor. DM integrated performance improvement and quality assurance practices and supplier, subcontractor, and customer relationships were developed as partnerships…

BPIR Categories

13.1 Develop and manage supplier/customer partnerships