The supply chain at Mesa Products Inc, a US manufacturer of cathodic protection systems and winner of the 2006 and 2012 Malcolm Baldrige National Quality Award, was managed through the Supplier Relationship Management Work system and the Value Creation Work system. MESA had a select group of suppliers and subcontractors with whom it had preferred relationships. The ISO Quality System provided guidelines for approving new suppliers, and included mechanisms that ensured selected suppliers were qua...

BPIR Categories

5.2.2 Work with suppliers/outsourced contractors
13.1 Develop and manage supplier/customer partnerships

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