Charleston Area Medical Centre (CAMC), a US hospital system and winner of the 2015 Baldrige National Quality Award, employed an 8 step process to manage its supply chain. The process began with an end user request for a new or replacement product. CAMC used an RFP process with specific criteria for selecting its group purchasing…

BPIR Categories

6.2.4 Purchase materials & supplies
13.1 Develop and manage supplier/customer partnerships

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