Talent management at Singapore’s Immigration & Checkpoints Authority (ICA), winner of the 2015 SPRING Singapore Quality Award with special commendation, covered talent identification, talent development and talent retention. Officers were exposed to a wide range of job experiences (i.e. line and staff functions, specialist tracks, project teams, supervisory and management positions) through planned and open postings, secondments to external agencies and possible overseas postings. Officers ass...

BPIR Categories

9.3.2 Develop succession & career plans

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