BHP, an Australian steel manufacturer, conducted an expensive multiskilling training project to cross skill its large and geographically dispersed workforce. However the best miners could not be spared to take up adequate new training or move to other (potentially less productive) areas of the business. To ensure the continuity of production efficiency the company reinstituted…

BPIR Categories

9.2.1 Analyse, design, or redesign work
9.2.3 Define work competencies

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