Taxpayers formed the largest group of customers at the Inland Revenue Authority of Singapore (IRAS). IRAS customers are diverse - ranging from global multi-national companies to the man-in-the-street. Taxpayers were highly satisfied with IRAS in all the 6 service attributes that were incorporated into the IRAS Service Pledge. Against a target of 96% Customer Satisfaction…

BPIR Categories

15.2.1 Customer satisfaction, accolades, awards

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X