A differentiator between the Charter School of San Diego (CSSD), a US Charter School and winner of the 2015 Baldrige National Quality Award, and its competitors was that 100% of its courses were taught by Highly Qualified (HQ) teachers. Each year from 2010 - 2014, employed a higher percentage of teachers with advanced degrees. In the 2012 - 2013 year 57% of CSSD teachers had advanced degrees against Competitor A at 50% and Competitor B at 50%. In 2013/2014 year 62% of CSSD teachers had advanced...

BPIR Categories

15.4.2 Employee development & training
15.4.3 Work org/job classification/teams/communication

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