To provide industrial engineering services a US financial services firm established a new engineering team and developed and implemented an engineering knowledge management framework (EKMF) to address development needs. Implementation involved development and implementation phases: Phase I. Codified the service offerings of the team. Phase 2. Defined the skills an engineer needed to possess and demonstrate to deliver the services provided by the team. Phase 3.Finalised the mapping of the defined...

BPIR Categories

9.3.4 Create & deploy teams
9.5.2 Manage team performance
9.4.7 Develop team competencies
4.1.1 Identify market segments & target customers

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