. Between 1999 and 2003 the Central Provident Fund Board (CPF), provider of Singapore’s social security savings plan and winner of the 2004 Singapore Quality Award, increased the number of work improvement projects completed per team from 1.03 to 4.21. The CPF also outperformed the average performance in the public sector whose improvement team projects…

BPIR Categories

9.5.2 Manage team performance
9.5.1 Develop performance management approach
15.4.4 Employee performance management/recognition
15.4.3 Work org/job classification/teams/communication

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