After an innovation team won its company’s Best Innovation Award for the quarter, the Manager of a Research team in a US company examined what had to the success. A meeting with two team members revealed that within the team there was: 1. Tolerance for different opinions and for what people had to contribute. 2. Recognition of a complete diversity of how people approached something. 3. A balance between challenging each other, arguing points and being receptive to others in order to get to a ...

BPIR Categories

9.4.7 Develop team competencies
3.2.1 Translate customer needs into product requirements
1.2.3 Identify new innovations that meet customer needs

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