NAIC is a non-profit organisation for insurance regulators that desired to decrease their annual staff turnover of 30%. Over a five-year period the turnover rate steadily declined to 9% due to multiple employee retention programmes such as its telecommuting programme. After five years, 5% of the workforce telecommuted and only one telecommuter had left the company for another job. NAIC is very careful regarding who it selects to enter the programme, realising that some employees, positions, and ...

BPIR Categories

9.2.1 Analyse, design, or redesign work
9.6.2 Manage employee satisfaction
9.6.4 Manage & administer employee benefits

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