NAIC is a non-profit organisation for insurance regulators that desired to decrease their annual staff turnover of 30%. Over a five-year period the turnover rate steadily declined to 9% due to multiple employee retention programmes such as its telecommuting programme. After five years, 5% of the workforce telecommuted and only one telecommuter had left the…

BPIR Categories

9.2.1 Analyse, design, or redesign work
9.6.2 Manage employee satisfaction
9.6.4 Manage & administer employee benefits

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