The balanced scorecard (BSC) and project management effectiveness

A study was conducted to determine the value of the BSC into two projects (named "Blue" and "Pip") which had been initiated by a large North American global telecommunications organisation. The Blue project was managed under the firms existing project management methods and the Pip team used the BSC integrated into the current methodology. Two day initial training workshops introduced the BSC to the Pip team and a three day workshop extended and integrated the BSC process into the current proje...

BPIR Categories

2.5.3 Develop and deploy action plans & projects
14.1.1 Design & deploy performance measurement system