The end-process measure for safety initiatives at Mercy Health System (MHS), a US health care system and winner of the 2007 Malcolm Baldrige National Quality Award (Healthcare Sector), was lost-time injuries. MHS implemented the Low Lift Programme in 2005, including new procedures, equipment, and staff education. Increased emphasis on ergonomic evaluations and MHS's "Handle With Care" education initiatives helped reduce the number of injuries and vastly reduced claims, resulting in top quartile ...

BPIR Categories

9.6.6 Manage & support workforce diversity
15.4.6 Work environment, health, safety, ergonomics

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