Timely Payment of Invoices results at MidwayUSA (MW), a US Internet retailer and winner of the Baldrige National Quality Award in 2009 and 2015, demonstrated sustained benchmark leadership levels and MW outperformed all competitors, including its #1 industry competitor and benchmark. From 2011 thru 2015, MW hit its target of 100% each year. In 2013,…

BPIR Categories

15.6.11 Financial management
15.2.4 Service performance e.g. quality/delivery/value
15.2.1 Customer satisfaction, accolades, awards

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