Total Quality Management (TQM) in China
To meet its goal of becoming the "Toyota of the telecom industry", Huawei Technologies, a global telecom services provider, studied Western telecom manufacturing in great detail and invested heavily in quality tools and technology. The company implemented an end-to-end integrated product development process, based its management systems on ISO 9000, and applied TL 9000 processes…
BPIR Categories
5.1.1 Plan key production & delivery processes
14.3.2 Implement an improvement approach/method/technique
14.3.3 Implement an org-wide continuous improvemnt program