At Toyota Motor Corporation, Australia (TMCA), one of Australia’s major automotive manufacturers, the Toyota Production System (TPS) was introduced to integrate plant facilities, materials and labour, and provided the basis for the implementation of TQM. The TPS process required TMCA to meet Japanese quality standards. To achieve a greater focus on customers and suppliers, improve standardisation and quality control, involve employees, learn from experiences and the best practices of others, a...

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program
14.2.4 Conduct best practice/ process benchmarking
5.5.3 Improve process/product performance

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