Compaq's resource recovery facility (RRF) ISO 14001 certified in 1996, employs a workforce consisting of 40% contract workers to recover recyclable parts from computers and other electronic equipment from 31 metric tons of defective, obsolete or returned items per day. To assist in its achievement of environmental goals, responsibilities are shared among managers, and both employees and managers have a job plan reviewed quarterly and updated annually that links responsibilities and duties to th...

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