Training investment and training hours per employee at Premier Inc, a US healthcare strategic alliance and winner of the 2006 Malcolm Baldrige National Quality Award (Service Sector), exceeded the national US benchmark in the years 2004 to 2006. In 2004, the average number of employee training hours was 24 against a benchmark of 23. In 2005 training hours had increased to 25 against the benchmark of 24. In 2006 employees received on average 27 hours of training against the target of 25. In 2005 ...
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