In response to the economic downturn Amway, the US based direct selling company, decentralised its learning function. The company dumped a range of training programmes that didn't align with business goals, established job competencies for all 17,000 global employees, and put learning resources at people's fingertips. The competencies provided a road map to pursue the…

BPIR Categories

9.4.7 Develop team competencies
9.4.3 Deliver education and training
9.9.1 Develop Human Resource Information System
9.2.3 Define work competencies

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