In response to the economic downturn Amway, the US based direct selling company, decentralised its learning function. The company dumped a range of training programmes that didn't align with business goals, established job competencies for all 17,000 global employees, and put learning resources at people's fingertips. The competencies provided a road map to pursue the necessary training. Employees with specific knowledge were placed into searchable "expert directories" that all 17,000 employees ...

BPIR Categories

9.4.7 Develop team competencies
9.4.3 Deliver education and training
9.9.1 Develop Human Resource Information System
9.2.3 Define work competencies

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