Training was a high priority for increasing capability at the Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector). Capability training hours per employee in 2004 was 200 in 2004, 225 in 2005, 200 in 2006…

BPIR Categories

15.4.2 Employee development & training
15.6.14 Benchmarking/performance measurement/survey design

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