Training programme proves central to business turnaround

Richard Edward, a UK commercial printer and manufacturer of playing cards, initiated a business improvement programme to address a 4-year loss-making situation, and included management training as part of the process. Out of a total workforce of 54, seven managers were selected for development through formal courses and other activities including one-to-one coaching and mentoring. As well as management development, the company introduced apprentice training and engaged 100% of its workforce in t...

BPIR Categories

9.4.6 Develop management/leadership competencies
9.4.5 Develop functional/process competencies