Employees trust in leadership at Mid-America Transplant Services (MTS), a US non-profit organ procurement organisation and winner of the 2015 Baldrige National Quality Award, outperformed the Avatar Solutions National Norm benchmark in multiple staff survey cycles. MTS Workforce Trust in Leadership rating was 80% compared to the benchmark of 70% in 2012, 90% compared to…

BPIR Categories

15.4.7 Employee efficiency/productivity performance
15.6.16 Governance/stakeholder trust in senior leaders

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