Vision, mission and value statements at an award winning restaurant chain

The Vision and Values of K&N Management, a US Fast Casual Restaurant Chain, were set by the senior leadership team (SLT), and reflected the passion of management for guest delight and service excellence. The SLT referred to the vision and values throughout key leadership process deployment, measurement, data analysis, evaluation, and performance improvement. The mission, vision, values, and KBDs were first deployed during the employee orientation process, and reinforced through training, shift m...

BPIR Categories

2.2.4 Formulate and review business unit strategy
2.5.1 Communicate policies & strategies
8.1.1 Leaders develop/manage org culture,vision&values