The average amount of water lost per year (difference between the quantity of water supplied to a city's network and the metered quantity of water used by the customers) at the City of Coral Springs, a US local authority and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), considerably out-performed the World Bank Group average loss for well-run utilities of 15-20%. In 2002 CS had a loss of 8.2%, In 2003 the CS loss was 9.7%. In 2004 the CS loss was 8.7%. In 2005 t...