SAS, a USA based software and services company, has used work/life programmes to instil in its people a belief that they work for the best company to meet software needs and consequently pass that sense on to customers. The company took the approach that the bottom-line was directly affected if both customer and employee satisfaction could be increased. To help create a strong and healthy workforce with initiatives that demonstrated employees were valued and supported, the company set up child c...

BPIR Categories

9.6.2 Manage employee satisfaction
9.6.3 Develop work & family work/life support systems

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