Work system design at the Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), integrated external resources with internal work systems. Once a need for process design or improvement of an existing process occurred an appointed…

BPIR Categories

5.1.1 Plan key production & delivery processes
3.1.1 Establish a design process
3.2.6 Review and improve design process

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