Key work processes at Freese and Nichols (F&N), a US provider of engineering and construction services ,were designed to leverage core competencies to best meet client needs and expectations. Work system design changes were set in motion by the results of external and internal assessments and scans that highlighted client needs for new products and services, and / or new ways of conducting business. The Planning Team decided on the opportunities to be addressed and initiated a strategic action. ...

BPIR Categories

9.2.1 Analyse, design, or redesign work
6.1.1 Plan key production & delivery processes

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