Work systems at Mesa Products Inc, a US manufacturer of cathodic protection systems and winner of the 2006 and 2012 Malcolm Baldrige National Quality Award, were designed to provide: 1) the link between the strategies and action plans; 2) the resources required to execute strategies; and 3) the delivery of world-class performance and service. Key…

BPIR Categories

5.1.1 Plan key production & delivery processes
5.5.5 Implement systems for managing production/delivery

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