The two key Work Systems at Kindred Mountain Valley (KMV), a US Nursing and Rehabilitation Centre and winner of the 2016 Baldrige National Quality Award, were Long-term care and Short-term rehab. Work system decisions that facilitated the accomplishment of strategic objectives were made as part of the Strategic Planning Process (SPP). Key processes were also…

BPIR Categories

6.1.1 Plan key production & delivery processes
6.4.2 Implement systems for managing the service

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.