Experience Modification Rate (EMOD) results at MidwayUSA (MW), a US Internet retailer and winner of the Baldrige National Quality Award in 2009 and 2015, demonstrated benchmark leadership levels compared to the Industry benchmark and the Missouri State average. Against its goal of 0.90, MW’s rate was 0.90 in 2013, compared to the Industry benchmark of…

BPIR Categories

15.4.6 Work environment, health, safety, ergonomics
15.4.7 Employee efficiency/productivity performance
15.6.11 Financial management

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